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What information do we collect?

When you shop in our store, we will ask for your name, email address, billing and shipping addresses and telephone numbers. We also ask for your chosen method of payment (credit card or online payment service). Your payment information is securely transferred to a third party vendor for processing.

We do not retain credit card or other payment identification information on our servers. In addition, we also log information about your visit to the store, including the URL that you came from, your Internet Protocol address, domain type (co.uk, com), Water4fish pages that you view and search terms you use.

How do we use personal information?

The information you provide to purchase 0 from Water4fish is used to fulfill your order. In addition, we use log information from Water4fish in order to enhance the operation of the Store. We do not correlate personally identifying information collected in Water4fish with any other information that you provide when using other of our products or services.

What about cookies?

A cookie is a piece of data that identifies you as a unique user. When you visit Water4fish, we set a cookie on your computer to help identify you, customize your experience and maintain your account and order information. To protect the security of your account, you must accept the Water4fish cookie in order to shop here.

Do we share personal information?

We do not sell or rent any personal information to others. We may, however, disclose personal information if we believe we are required to do so by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of Water4fish, its users and the public. Personal information collected by Water4fish may be stored and processed in the Unitet Great of Britan or any other country in which Water4fish or its agents maintain facilities. By using Water4fish, you consent to any such transfer of information outside of your country.

How do we keep your information secure?

The personal information that you provide to Water4fish, including your credit card or other payment information, is maintained on secure servers and protected by industry-standard Secure Socket Layer encryption. When entering personal information, look for an icon at the bottom of your browser window that indicates you are on a secure page.

How do I update my information?

You can access and edit your personal information at any time by clicking on the 'My account' links prior to confirming your order.

If you have questions about the status of your orders or any
other questions about Water4fish, please contact us at info@w4fish.uk

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